Payment

All prices are listed in Canadian dollars ($ CAD) and subject to HST. Our secure server will process Visa and Mastercard. Charges on your credit card statement will appear as 'Canadian Association of Optometrists'.
 

Cancellation & Refund Policy

Cancellation of any registrations must be sent via email to congress@opto.ca and the following cancellation periods will apply:

• Until April 28, 2025 - full refund, less $100 CAD administration fee.
• As of April 29, 2025 until June 9, 2025 - 50% refund.
• As of June 10, 2025 - 100% non-refundable.

Transfer of registration will be accepted at no additional cost up until June 30, 2025.
 

Changes and Postponement

CAO reserves the right to make alterations to the Congress program, venue, and timings at any point. In the event of it being found necessary, for whatever reason, that the Congress be postponed or cancelled, CAO shall not be liable for any expenditure, damage or loss incurred by the Registrant. In the unlikely event of the Congress being canceled, a full refund will be made, and any liability by CAO will be limited to the amount of the fee paid by the Registrant.

For these reasons, registrants are advised against making non-refundable travel arrangements. Should you purchase non-refundable airline tickets or make non-refundable hotel reservations, you do so at your own risk.
 

Photography/Videography Disclosure

For promotional purposes, photographic and video recordings may be taken during the Congress. As a registered attendee of CAO Congress 2025, you agree to grant permission for CAO Congress 2025 and CAO to use your likeness in a photograph or video in any and all of its publications and presentations, including website entries, without payment or any other consideration; to authorize CAO Congress 2025 and CAO, alter, copy, exhibit, publish or distribute the photograph or video for purposes of publicizing future CAO Congress programs or for any other lawful purpose; to waive the right to inspect or approve the finished product, including written or electronic copy, wherein your likeness appears; that these materials will become the property of CAO. Registrants who do not wish to be filmed or recorded should advise the CAO in writing prior to the event by emailing congress@opto.ca.

CAO shall not be liable for any Exhibitor’s use of a photo/screenshots/video containing Registrants images or for Exhibitor’s failure to obtain consent from Registrant.
 

Privacy Policy

The Canadian Association of Optometrists is the sole owner of the information collected on our websites. We do not sell, share or rent this information to third parties or partners unless clearly indicated. The importance of security for all personally identifiable information associated with our customers is of utmost concern to us. This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

When you register on our website, we use your information to process and fill your registration. We may send you an email to confirm or to update you on your registration. We may also need to contact you by regular mail, email or phone if we have any questions about your registration. 

List of registrants will also be made available to Congress sponsors and exhibitors so they can communicate information on their events and booths with delegates. Delegates may choose their sharing permissions during registration.

We will not use personal information for any purpose other than that for which you consented.
 

Code of Conduct

CAO reserves the right to refuse admission to, or to eject, any person whose conduct is disorderly, disruptive, harassing, vulgar, obscene, indecent, defamatory, hateful, or otherwise offensive. This includes, but is not limited to, conduct involving disparaging statements or opinions regarding race, gender, or ethnic background, or any failure to follow CAO’s rules or directions. Such determinations will be made solely at CAO’s discretion.
 

Assumption of Risk and Release of Liability

You understand that participation in the Congress is voluntary and carries with it certain inherent risks that cannot be eliminated regardless of the care taken to avoid injuries. By attending Congress, you acknowledge these risks and voluntarily assume them. You hereby agree to indemnify, release, and hold harmless CAO, its officers, directors, employees, vendors, partners, agents and contractors from any and all alleged and/or actual liability, claims, actions, lawsuits, damages and losses of any kind, including attorney’s fees, which arise out of the result from your attendance at and participation in the Congress and ancillary activities, including but not limited to property damage and personal injuries, illness, death or other physical loss, whether or not foreseeable.
 

Warranties and Accountability

CAO gives no warranties in respect of any aspect of the Congress, or any materials related thereto or offered at the Congress and, to the fullest extent possible under the laws governing this Agreement, disclaims all implied warranties, including but not limited to warranties of fitness for a particular purpose, accuracy, timeliness, and merchantability. Neither CAO nor its affiliates can accept any responsibility or liability for reliance by Registrant or any person on any aspect of the Congress and/or any information provided at the Congress. Views expressed by speakers, sponsors and/or exhibitors are their own. In addition, CAO shall not be responsible or liable for any direct or indirect loss or damage of any sort incurred as the result of the services or information provided in connection with the event.
 

Health and Safety Protocols

CAO will comply with all Nova Scotia Ministry of Health guidelines, as appropriate, in addition to national and local guidelines to ensure a safe, controlled environment for everyone. By registering, you expressly agree to fully comply with applicable health and safety measures and protocols for attendance at the Congress. If you are feeling unwell or sick, please consider wearing a mask or staying at home to ensure the safety of all Congress attendees.
 

Website & Links

The Congress and associated CAO websites may link to other websites provided for the convenience of the users. The contents of these websites are maintained by their owners, for which CAO takes no responsibility. Neither can responsibility be taken for contents of any website linking to this website.
 

General

We reserve the right at all times to change, amend, add or remove any of the above terms without prior notice. If one or more of the conditions outlined in these Terms & Conditions should be or become invalid, the remaining conditions will continue to be valid and apply. These Terms & Conditions apply to all participants of this event, including speakers, sponsors, and exhibitors.