Michelle has been a Senior Human Factors Accident Investigator with the Transportation Safety Board since 2016. Michelle started her career as an HF design researcher for products to be used in safety critical domains including marine, aviation, first response and military. As a researcher and designer, Michelle focuses on improving how people interact with operational environments, procedures, and technology, working with engineers and developers to identify opportunities to design safer and more effective systems by aligning human capabilities with technical and environmental constraints. She now uses this approach to understand how people, operators, technology, and the surrounding environment interact as a system to uncover safety gaps that contribute to transportation accident and the ability to survive them. Michelle has an M.A. in Psychology from Carleton University specializing in Human Computer Interaction.